PROTECTION OF YOUR PERSONAL DATA
Processing operation: Online information tool for Observatory on the Online Platform Economy.
Data Controller: Head of Unit F2, Directorate-General for Communications Networks, Content and Technology, European Commission. Unit 2, eCommerce and Platforms.
Data Processor: Visionary Analytics, UAB. M. Valančiaus st. 1A, LT-03155 Vilnius, Lithuania (email@example.com).
Record reference: DPR-EC-09706.1
Table of Contents
- Why and how do we process your personal data?
- On what legal ground(s) do we process your personal data?
- Which personal data do we collect and further process?
- How long do we keep your personal data?
- How do we protect and safeguard your personal data?
- Who has access to your personal data and to whom is it disclosed?
- What are your rights and how can you exercise them?
- Contact information
- Where to find more detailed information
The European Commission (hereafter ‘the Commission’) is committed to protecting your personal data and to respecting your privacy. The Commission collects and further processes personal data pursuant to Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data (repealing Regulation (EC) No 45/2001).
This privacy statement explains the reason for the processing of your personal data, the way we collect, handle and ensure protection of all personal data provided, how that information is used and what rights you have in relation to your personal data. It also specifies the contact details of the responsible Data Controller with whom you may exercise your rights, the Data Protection Officer and the European Data Protection Supervisor.
The information in relation to processing operation “Online information tool for the Observatory on the Online Platform Economy” undertaken by the European Commission is presented below.
Purpose of the processing operation: The European Commission’s Directorate-General for Communications Networks, Content and Technology offer a number of external websites. The technical setup collects and uses your personal information to be able to provide the websites which are physically located outside the Commission controlled hosting infrastructure.
Furthermore, feedback forms might be use as a contact channel.
Your personal data will not be used for an automated decision-making including profiling.
We process your personal data, because:
• Article 5(1)(a) of Regulation (EU) 2018/1725: this processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Union institution or body.
Indeed, informing the broad public is a task resulting from the European Commission’s own prerogatives at institutional level, as provided for in Article 58(2) (d) of Council Regulation (EC, Euratom) No 2018/1046 of 18 July 2018 on the Financial Regulation applicable to the general budget of the European Communities (OJ L 193, 30.7.2018, p. 1)We ensure that adequate and specific safeguards are implemented for the processing of personal data, in line with the applicable data protection legislation.
• Article 5(1)(d) of Regulation (EU) 2018/1725: For processing activities (such as for the feedback forms, cookies and authentication), the consent of the data subject is necessary. In compliance with Article 3(15) and Article 7 of Regulation (EU) 2018/1725, the consent must be freely given, specific, informed and unambiguous.
We have obtained your consent directly from you. You may have expressed it by an email, submitted via e-registration form, or in any other written form.
In order to carry out this processing operation the Directorate-General for Informatics collects the following categories of personal data:
- Internet Protocol address (IP address) or the device ID of the device used to access the website.
Without this processing you will not be able to establish a technical connection between your devices and the server infrastructure and therefore will not be able to access our websites.
- Type of stakeholder;
- Name and surname;
- E-mail adress;
- Name of your company;
- Company website;
- Topics discussed.
Regarding the feedback form in the Flag your issue page, the Data Controller collects the following categories of personal data:
- You are a: Business user/ Platform representative;
- Your field of operation;
- Which online platform does your issue concern?;
- Issue explanation;
- Issue explanation according to business dealings;
- Have you tried to resolve the issue(s)? If so, how? What was the outcome?;
- Name of your business;
- Name of the platform you represent;
- Name and surname;
- Can we contact you if we need to get more details about your issue? Yes/No.
The Data Controller also collects Cookies, which are short text files stored on a user’s device (such as a computer, tablet or phone) by a website. Cookies are used for the technical functioning of a website (functional cookies) or for gathering statistics (analytical cookies).
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that, some features of the website may not work as intended.
The cookie-related information is not used to identify data subjects personally and the pattern data is fully under the Commission’s control. These cookies are not used for any purpose other than those described here.
Should you wish to opt your personal data out of our anonymised, aggregated statistics, you can do so on our cookies page. In particular, you can control and/or delete those cookies as you wish.
The Data Controller only keeps your personal data for the time necessary to fulfil the purpose of collection or further processing, namely for the duration of the browsing session. In addition, IP addresses might be saved for one year in the log files of the services for security reasons. As to the analytics tool, the IP address and the device ID (e.g. IMEI number and WIFI MAC address) are deleted immediately at disconnection.
As to the feedback forms, data is kept during 2 years from the moment the form is submitted.
All personal data in electronic format (e-mails, documents, databases, uploaded batches of data, etc.) are stored on the servers of the European Commission or of the contractor. All processing operations are carried out pursuant to the Commission Decision (EU, Euratom) 2017/46 of 10 January 2017 on the security of communication and information systems in the European Commission.
The Commission’s contractor is bound by a specific contractual clause for any processing operations of your data on behalf of the Commission, and by the confidentiality obligations deriving from the transposition of the General Data Protection Regulation in the EU Member States (‘GDPR’ Regulation (EU) 2016/679 ).
In order to protect your personal data, the Commission has put in place a number of technical and organisational measures. Technical measures include appropriate actions to address online security, risk of data loss, alteration of data or unauthorised access, taking into consideration the risk presented by the processing and the nature of the personal data being processed. Organisational measures include restricting access to the personal data solely to authorised persons with a legitimate need to know for the purposes of this processing operation.
Access to your personal data is provided to the Commission staff responsible for carrying out this processing operation and to authorised staff according to the “need to know” principle. Such staff abide by statutory, and when required, additional confidentiality agreements.
Furthermore, access to your personal data can be provided to an external contractor working on behalf of and under contractual agreement with the Commission service owning the websites and engaged in creation, maintenance, management, and archiving of websites according to the “need to know” principle.
The information we collect will not be given to any third party, except to the extent and for the purpose we may be required to do so by law.
You have specific rights as a ‘data subject’ under Chapter III (Articles 14-25) of Regulation (EU) 2018/1725, in particular the right to access, rectify or erase your personal data and the right to restrict the processing of your personal data. Where applicable, you also have the right to object to the processing or the right to data portability.
You have the right to object to the processing of your personal data, which is lawfully carried out pursuant to Article 5(1)(a).
You have consented to provide your personal data for the present processing operation. You can withdraw your consent at any time by notifying the Data Controller. The withdrawal will not affect the lawfulness of the processing carried out before you withdrew your consent.
You can exercise your rights by contacting the Data Controller, or in case of conflict the Data Protection Officer. If necessary, you can also address the European Data Protection Supervisor. Their contact information is given under Heading 9 below.
Where you wish to exercise your rights in the context of one or several specific processing operations, please provide their description (i.e. their Record reference(s) as specified under Heading 10 below) in your request.
- The Data Controller
If you would like to exercise your rights under Regulation (EU) 2018/1725, or if you have comments, questions or concerns, or if you would like to submit a complaint regarding the collection and use of your personal data, please feel free to contact the Data Controller at CNECT-F2@ec.europa.eu.
- The Data Protection Officer (DPO) of the Commission
You may contact the Data Protection Officer (DATA-PROTECTION-OFFICER@ec.europa.eu) with regard to issues related to the processing of your personal data under Regulation (EU) 2018/1725.
- The European Data Protection Supervisor (EDPS)
You have the right to have recourse (i.e. you can lodge a complaint) to the European Data Protection Supervisor (firstname.lastname@example.org) if you consider that your rights under Regulation (EU) 2018/1725 have been infringed as a result of the processing of your personal data by the Data Controller.
The Commission Data Protection Officer (DPO) publishes the register of all processing operations on personal data by the Commission, which have been documented and notified to him. You may access the register via the following link: http://ec.europa.eu/dpo-register.
This specific processing operation has been included in the DPO’s public register with the following Record reference: DPR-EC-09706.1.