Privacy policy

This Privacy Statement provides information about our privacy policy in respect to
the processing and protection of your personal data.

Processing operation: Online information tool for Observatory on the Online Platform Economy

Data Controller: Head of Unit F2, Directorate‑General for Communications Networks, Content and Technology, European Commission 

Table of Contents

  1. Introduction
  2. Why and how do we process your personal data?
  3. On what legal ground(s) do we process your personal data?
  4. Which personal data do we collect and further process?
  5. How long do we keep your personal data?
  6. How do we protect and safeguard your personal data?
  7. Who has access to your personal data and to whom is it disclosed?
  8. What are your rights and how can you exercise them?
  9. Cookies
  10. Contact information
  11. Where to find more detailed information?

1. Introduction

The Service provided by this online information tool is the presentation of and support to the work of the Observatory on the Online Platform Economy (henceforth – ‘the Service’). By choosing to use our Service, you agree to the processing of information in accordance with this Privacy Statement.

The providers of this Service are the European Commission and its contractor (PPMI). They are fully committed to protect your personal data and to respect your privacy. Your personal data is collected and further processed pursuant to Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data (repealing Regulation (EC) No 45/2001).

This Privacy Statement explains the reason for the processing of your personal data, the way we collect, handle and ensure protection of all personal data provided, how that information is used and what rights you have in relation to your personal data. It also specifies the contact details of the responsible Data Controller with whom you may exercise your rights, the Data Protection Officer and the European Data Protection Supervisor.

The information in relation to processing your personal data while you are using the Service is presented below.

2. Why and how do we process your personal data?

Purpose of the processing operation: we collect and use your personal information to receive your feedback about the operation of the Online Platform Observatory and online platform economy.

For the purposes of providing our Service, we may contact you using the contact information you provide unless you chose not to be contacted.

When you fill in and submit any of the forms on this website, such as the ‘Contact us’ form, ‘Flag your issue’ form, or register to participate in a survey, you consent to providing us with your personal data, which will be stored in our database. This includes any personally identifiable information (such as name, surname or e-mail address). The access to the personally identifiable information provided by you in these forms (or in further communication with us) will be restricted only to the team providing the Service within the Commission and its contractor consortium (PPMI, Open Evidence, The German Economic Institute and RAND Europe). This information will be used strictly for the purposes of the Service.

Your personal data will not be used for an automated decision-making including profiling.

The website may contain links to other sites, operated by third parties. If you click on such a link, you will be directed to that site. Please note that we have no control over these external sites, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We therefore strongly advise you to review the privacy policy of any such website before using it.

3. On what legal ground(s) do we process your personal data

In accordance with Article 5(1)(d) of the Regulation  (EU) 2018/1725, we process your personal data only in the case you give consent to such processing by ticking the relevant box in the ‘Contact us’, ‘Flag your issue’ and ‘Survey’ forms.

4. Which personal data do we collect and further process?

In order to carry out this processing operation we may ask you to for the following personal data:

  • Name, surname
  • Job position
  • Contact details (e-mail address)

We might collect publicly available information on your job position in accordance with the needs of the Service.

The provision of personal data is not mandatory.

5. How long do we keep your personal data?

We only keep your personal data for the time necessary to implement the Service, namely until the end of 2021.

6. How do we protect and safeguard your personal data?

All personal data in electronic format (including e-mails, documents, etc.) are stored on the servers of the contractor, PPMI. The data filled-in through the online information tool is also stored on the servers of sub-contractor that provides web hosting services to PPMI and is bound contractually to ensure high level of data security.

The Commission’s contractors are bound by a specific contractual clause for any processing operations of your data on behalf of the Commission, and by the confidentiality obligations deriving from the transposition of the General Data Protection Regulation in the EU Member States (‘GDPR’ Regulation (EU) 2016/679 ).

In order to protect your personal data, the Commission has put in place a number of technical and organisational measures. Technical measures include appropriate actions to address online security, risk of data loss, alteration of data or unauthorised access, taking into consideration the risk presented by the processing and the nature of the personal data being processed. Organisational measures include restricting access to the personal data solely to authorised persons with a legitimate need to know for the purposes of this processing operation.

7. Who has access to your personal data and to whom is it disclosed?

Access to your personal data is provided to the staff responsible for carrying out this processing operation and to authorised staff according to the ‘need to know’ principle. Such staff abide by statutory, and when required, additional confidentiality agreements.

8. What are your rights and how can you exercise them?

You have specific rights as a data subject under Chapter III (Articles 14-25) of Regulation (EU) 2018/1725, in particular the right to access, your personal data and to rectify them in case your personal data are inaccurate or incomplete. Where applicable, you have the right to erase your personal data, to restrict the processing of your personal data, to object to the processing, and the right to data portability.

You have consented to provide your personal data for the present processing operation. You can withdraw your consent at any time by notifying the Data Controller. The withdrawal will not affect the lawfulness of the processing carried out before you have withdrawn the consent.

You can exercise your rights by contacting the Data Controller, or in case of conflict the Data Protection Officer. If necessary, you can also address the European Data Protection Supervisor. Their contact information is given under Heading 9 below.

Where you wish to exercise your rights in the context of one or several specific processing operations, please provide their description in your request.

9. Cookies

This website does not use cookies. However, we do collect anonymous website traffic statistics.

10. Contact information

  • The Data Controller

If you would like to exercise your rights under Regulation (EU) 2018/1725, or if you have comments, questions or concerns, or if you would like to submit a complaint regarding the collection and use of your personal data, please feel free to contact the Data Controller: Head of Unit F2, Directorate‑General for Communications Networks, Content and Technology (CNECT-F2@ec.europa.eu).

  • The Data Protection Officer (DPO) of the Commission

You may contact the Data Protection Officer (DATA-PROTECTION-OFFICER@ec.europa.eu) with regard to issues related to the processing of your personal data under Regulation (EU) 2018/1725.

  • The European Data Protection Supervisor (EDPS)

You have the right to have recourse (i.e. you can lodge a complaint) to the European Data Protection Supervisor (edps@edps.europa.eu) if you consider that your rights under Regulation (EU) 2018/1725 have been infringed as a result of the processing of your personal data by the Data Controller.

11. Where to find more detailed information?

The Commission Data Protection Officer (DPO) publishes the register of all processing operations on personal data by the Commission, which have been documented and notified to him. You may access the register via the following link: http://ec.europa.eu/dpo-register.

We may update our privacy policy from time to time. We therefore advise you to review this page periodically for any changes.

This privacy policy was last updated on 21 February 2020.

If you have any questions or suggestions about our privacy policy, do not hesitate to contact us.