Share your views and help to measure the pulse of the platform economy

At the core of our research activities is gathering evidence from key stakeholders, platforms and their business users. Your story, your experience and opinions would help the Observatory to grasp the realities of the platform economy, direct the research where it’s most needed and formulate an appropriate policy response.

To enable you to share your experience, we integrated two dedicated functionalities into this website: the panels’ and the Flag your issue sections. Depending on whether you’re a platform representative or a business user, you can sign up to the panel of platforms or the panel of business users. Throughout 2020 and 2021 we will invite you to participate in surveys and/ or interviews and share your experiences on subjects such as online advertising, market power, algorithmic decision-making, ranking, data and others.

In parallel, if you, as a platform or its business user, have encountered any issues, especially issues that were unresolved or recurring, we encourage you to flag them here. While this is not part of any dispute settlement mechanism, this section provides valuable information to the experts and policy makers on the most pressing issues. All your answers will remain anonymous and will not be associated with your name.

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Share your views and help to measure the pulse of the platform economy